CPS Staff Attorney

Texas Legal Services Center
Job Description
JOB SUMMARY:  Child protective Services (CPS) Parent Helpline Staff Attorneys are expected to fulfill the mission of Texas Legal Services Center by assisting parents, families, and the public with understanding the CPS System and procedures, and the legal rights and processes that accompany CPS cases in Texas,   by telephone and in-person.  Staff attorneys are responsible for her/his caseload, making relevant referrals to network partners and coordinating various program activities. 
MINIMUM JOB QUALIFICATIONS:  J.D. Degree and licensure by the Supreme Court of Texas with a minimum of three (3) years CPS experience, as a caseworker or as an attorney representing parents, children or the state in CPS cases. 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This work is professional and requires regularity for the following physical activities:
  • Occasional bending, squatting, kneeling, and good hand to finger dexterity, handling, and feeling; frequent repetitive motions;
  • Operate computer screens and keyboards for extended periods of time;
  • The noise level in the work environment is usually very quiet;
  • Ability to read and write in English and to communicate by telephone;
  • Occasional lifting (up to 10 lbs.) of files, supplies, and office equipment; and
Primary Responsibilities and Duties: The CPS Parent Helpline Staff Attorney is responsible for the direct services component of the CPS Parent Helpline program. 
  • Respond to the caller’s CPS questions in a patient, compassionate, culturally sensitive and trauma-informed manner. 
  • Explain the limited nature of services that can be offered to hotline callers.
  • Analyze the caller’s problem, and answer questions related to the CPS process, refer callers to appropriate resources that might assist them with their case.
  • Instruct client on how to complete legal tasks. 
  • Conduct the legal research and factual investigation needed to adequately perform the tasks undertaken on behalf of the caller.
  • Provide high quality legal assistance and education to eligible clients and client organizations.
  • Comply with all regulations, grant requirements, and internal operating and personnel policies.
  • Ensure that all client, project, and computer files are maintained in an orderly manner.
  • Maintain the highest ethical and professional standards as a member of the State Bar and stay current with updates and changes to the law.  Adhere to the ABA Standards for Civil Legal Services Providers.
  • Maintain the highest level of professionalism when working with other TLSC staff, other Legal Aid programs, governmental and funding entities, and the public.
  • Embrace and support TLSC’s overall mission, standards, policies, and confidentiality requirements.
  • Ensure that all appointments and deadlines are calendared and timely executed with sufficient time dedicated for management approval.
  • Perform other duties as assigned by Senior Management and the CPS Parent Helpline Managing Attorney.
  • Demonstrate proficiency with relevant parts of the law related to child welfare, including family law, conservatorship, access, child support, enforcement of court orders and judgments, paternity, termination, adoption, negotiation and mediation. 
  • Ability to type with speed and accuracy and to utilize office software and case management systems.
  • Demonstrate proficiency with TLSC’s case management system, Adobe and Microsoft Office products and social media tools and the ability to learn new technologies to carry out job functions.
  • Promptly provide all information needed/requested for TLSC/CPS Parent Helpline reporting.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities may include training, planning, assigning and directing the work of others (paralegals, support staff, volunteers and interns)
  • The attorney is expected to follow TLSC policy and procedures when conducting intake and assisting callers, and to stay current with all changes to family law.
  • CPS Parent Helpline attorneys will be evaluated on their legal skills, their ability to serve clients in a professional, respectful manner, and their productivity levels. 
  • The CPS Parent Helpline attorney’s work is reviewed by the Managing Attorney, who will regularly conduct case reviews.  The CPS Parent Helpline Attorney is expected to work with the Managing Attorney to correct any legal or intake problems.
2101 S IH 35 Frontage Rd., Suite 300
Austin, Texas 78741
To Apply
Please visit our website at www.tlsc.org

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Position Details

Sharelle Freeman
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Date Added: Aug 10, 2017
Category: Nonprofit Jobs

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